Friday, August 28, 2009

Vision Statement

Our Vision

Paul Davis Restoration & Remodeling Tri-State Area is guided by a singular vision: to lead the region/nation in delivering the ultimate customer experience.

We believe that through expanding the idea of service, redefining who the customers are, developing customer-friendly qualities and continuing to examine our progress and success, we will find the solutions we need in order for exceptional customer service to flourish. Our passion for quality drives everything we do.

It is our aim to transform lives. We are not only transforming in the more literal sense of the actual restoration/reconstruction part of the job, but more importantly… our objective is to put that person’s life back together, with a sense of feeling in control of their situation, with sincere trust in Paul Davis Restoration & Remodeling Tri-State Area.

Climate Control Storage for Contents

Earlier this month Paul Davis Restoration & Remodeling Tri-State made a strategic decision to market to and service the content needs of our customers. Part of our decision making process was to determine the best way to store these items while restoration of the property was being completed. Climate controlled storage for contents is the only way to go.

However, climate controlled storage means different things to different people. We decided to consult an independent source....IICRC (Institute of Inspection Cleaning and Restoration Certification). The IICRC s500 standard gives the following description for climate controlled storage (paraphrased):


"Climate control" for structure and contents would be under
60% Rh (mold can grow at 60%), but not too dry – at about 30% - 35% Rh. If
it gets too dry for any period of time, permanent damage can result in the
structure and contents – wood can split, wood finishes can check, etc. So,
we are looking at between 30% and 55% Rh. For human comfort, "Climate
Control" would be 35% - 40% Rh, which is where people are most comfortable.
Temperature for "climate control" for humans would also be at a degree which
is most comfortable for human living – 65°F to 80°F. "Climate Control" for
contents and structure would be above freezing and below 90°.


This is the standard we have adopted and deliver.

Tuesday, August 25, 2009

National Preparedness Month in September

Contact:Stephen Rigsby
(859) 655-8300 or (513) 870-5670
srigsby@pdr-usa.net
www.pauldavistristate.com

Paul Davis Restoration provides tips for National Preparedness Month in September

Cincinnati, Ohio – September is “National Preparedness Month” and that means it’s time to plan for emergency preparedness measures for the home and business. According to the sponsor, the National Safety Council (NSC), it's best to think first about the basics of survival: fresh water, food, clean air and warmth. In support of this event, Paul Davis Restoration, a leading national provider of structural clean up and restoration services for losses due to water, fire, storm and other disasters, offers the following tips on how to prepare for possible emergency and disaster occurrences.

According to Stephen Rigsby, Paul Davis Restoration office owner, the company is participating in National Preparedness Month to help raise awareness of the importance of being prepared for catastrophic events and natural disasters. Each year, Paul Davis Restoration offices respond to thousands of emergency calls throughout the US – providing property owners and insurance professionals with specialized water and fire damage restoration solutions. Paul Davis technicians are certified by The Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s primary regulation organization that specializes in emergency mitigation, restoration and structural drying training.

“Don’t wait for an emergency to think about being prepared. We support the public awareness campaign which is sponsored by the NSC and the U.S. Department of Homeland Security to prepare for emergencies with the key, four basic steps including get a kit, make a plan, be informed and get involved,” said Rigsby. “We suggest that everyone has a ‘ready plan’ with the tools, tips and additional resources to prepare the home and office for anything that may happen,” he said. “Also, be sure to contact a reputable, licensed and insured restoration contractor like Paul Davis Restoration to repair damage resulting from emergencies like floods, fire, smoke, storms or other disasters.”

Rigsby also encourages everyone to have a Basic Emergency Portable Supply Kit that should at least include the following items:

Water – one gallon of water per person per day for at least three days
Food – at least a three-day supply of non-perishable food
Battery-powered or hand crank commercial radio and a NOAA Weather Radio and extra batteries for both.
Cell Phone with charger
Flashlight and extra batteries
First aid kit – with sterile dressings; antibiotic ointment; burn ointment; adhesive bandages in a variety of sizes; scissors; eye wash; thermometer (adult and baby); non-prescription drugs such as aspirin or non-aspirin pain reliever; prescription medications; prescribed medical supplies such as glucose and blood pressure monitoring equipment.



more…

You should also consider adding the following items to your kit:

Can opener, garbage bags and plastic ties
Infant formula and diapers
Personal and /or feminine supplies
Pet food and extra water for your pet
Documents such as copies of insurance policies, identification and bank account records in a waterproof, portable container
Cash
Sleeping bag or warm blanket for each person.
Complete change of clothing including a long sleeved shirt, long pants and sturdy shoes.
Fire Extinguisher
Matches in a waterproof container
Paper cups, plates and plastic utensils, paper towels
Paper and pencil
Books, games, puzzles or other activities for children

Stephen Rigsby recommends that business owners keep the following items and copies in a waterproof, fireproof portable container including records like site maps, building plans, insurance policies, employee contact and identification information, bank account records, supplier and shipping contact lists, computer backup files, emergency or law enforcement contact information and other priority documents. Store a second set of records at an off-site location.

“Talk to your family, friends and co-workers about what emergency preparedness steps and supplies they can feasibly provide, if any. It takes all of us to prepare for and respond to an emergency,” Rigsby said.

National Preparedness Month is in its sixth year. This year, the campaign will focus on changing perceptions about emergency preparedness and will help Americans understand what it truly means to be Ready. Visit the websites for more information at www.nsc.org and www.ready.gov.

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Paul Davis Restoration is one of the nation’s leading providers of reconstruction, emergency mitigation, restoration, and remodeling services in the areas of residential and commercial property losses due to fire, water, mold and other disasters. The company also specializes in contents cleaning, restoration and inventory tracking for residential and commercial insurance claims. Paul Davis Restoration was established in 1966 and has franchise office locations throughout North America. For more information about Paul Davis Restoration, call 904.737.2779 or visit the website at www.pdrestoration.com .

Monday, August 17, 2009

Ultrasonic Cleaning Equipment

PDS of Northern Kentucky Tri States Joins the Fireline Team!

We at Fireline Systems would like to take this opportunity to welcome Steve Rigsby and PDS of Northern Kentucky to the Fireline Systems Network. With the acquisition of Fireline Systems Steve has dramatically expanded his contents restoration capabilities and will now be offering a variety of new restoration services to his customers. This brings the total number of Paul Davis Fireline Members to eight companies. We look forward to training, servicing and supporting PDS of Northern Kentucky in the months and years ahead





Fireline Systems Electronics Cleaning Line

Fireline Systems was first introduced to the Restoration Industry just 30 months ago and there are currently 74 Systems in operation throughout North America.
Using the Fireline Concepts our Members are able to achieve unprecedented processing efficiency, productivity and item restorability. Many insurers now recognize the capabilities of Fireline and our network members are enjoying greater market share as a result.
Fireline Systems is completely Turn Key, from Facility Design Services and Systems Training to Contents Processing Education and ongoing Support all the necessary ingredients for your success are provided under the Fireline umbrella.If your contents operation is ready for a makeover we invite to visit our Training and Education Center in Las Vegas, Nevada.For more information on how Fireline can increase the profitability of you Contents Division call 800.500.2533Sincerely, David Mazur (President)Fireline Systems Inc.

Ask about the New Fireline PDS Advantage Program!







Fireline Systems Associated Group of Companies WWW.firelineinfo.com

Wednesday, August 5, 2009

Who Can You Trust

We recognize that it is unsettling to have someone you do not know work in your home. How much do you really know about them? Can you trust them? Did you know that when the DIY television network needed an expert contractor in Cincinnati, they trusted Paul Davis Restoration & Remodeling of the Tri-State area?























































































Tuesday, August 4, 2009

Water Damage Tips

You’ve suffered a loss, but you’ve done the right thing by
calling Paul Davis Restoration’s reconstruction and restoration
specialists. Here are some important things for you to
know to assist us in quickly returning your property, as
closely as possible, to its previous condition.


Helpful Tips
• Air Conditioning: Turn on your air conditioner (no lower than 72 degrees) to speed
drying in the summer.

• Art Objects/Paintings: Remove valuable paintings and pictures from wet walls.
Transfer all art objects to a safe place.

• Books/Magazines: Do not leave books, magazines, or other colored items on wet
carpet or floors.

• Carpeting: Blot wet carpet with clean white towels. Remove Oriental rugs or other
colored rugs from wet wall-to-wall carpet. Place a fan so air flows over the carpet,
speeding the drying process.

• Ceilings: Punch small holes in sagging ceilings to relieve trapped water. Place a
plastic (not metal) bucket under the leak. Do not turn on ceiling fixtures if the ceiling
is wet.

• Clothing/Fabrics: Move wet items to a dry place. Open and empty drawers and
cabinets for complete drying. Hang furs and leather goods to dry separately at room
temperature.

• Electrical: Disconnect all power to affected areas. Do not operate your TVs or other
electrical appliances while standing on wet carpet or floors (especially if concrete
floor). Do not use your household vacuum to remove water.

• Floors: Remove as much standing water as possible by mopping or blotting.

• Furniture: Move lighter furniture off carpeting. Place plastic wrap or plastic bags
beneath legs of larger furniture. Wipe water from wood furniture.

• Luggage: Open suitcases and luggage to dry in sunlight, if possible.

• Upholstery: Remove and prop up wet upholstery cushions for even drying. Check
for possible bleeding of colors.

• Water Source: If possible, stop the source of water. Turn off your outside water
main, or call a plumber or other qualified tradesman to stop the source. Contact the
fire department if you can’t find or turn off the water main.